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Problem Solving
App Advice
Frequently discussed topics
Adhesive
Removal
This should be done by using a solvent based adhesive
remover such as Right
Off which
will remove all traces in under 2 minutes before a final wipe down
using an Isopropyl alcohol. This will leave the
surface
ready for the new graphics to be applied.
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Air
Bubbles
To avoid air bubbles it is important to remove trapped air
beneath the
surface of the vinyl. Whether the vinyl has been applied using a Dry
Application method or a Wet Application method then this is best done
by meticuously squeegeeing outwards from the centre of the graphic. It
is also important when removing the application tape that this is not
done too soon after the graphics have been applied and not too quickly
either. For the best results work at a slow and steady pace and make
sure that the application tape is pulled back at 180o
instead of pulled
up at 90o.
If applying to rougher surfaces be sure to use a soft
squeegee or
roller.
Newly painted vehicles require at least 5-10 days after
painting before graphics are applied as the paint continues to release
solvents while
hardening. If graphics are applied too quickly these solvents can
become trapped under the vinyl causing bubbles to appear and th
eperformance of the adhesive can also be adversely affected.
Some plastics such as polycarbonates and acrylics are prone to out
gassing, which becomes trapped under the face of the vinyl and causes
bubbles to appear. To reduce the chance of this happening remove any
protective film early in the signmaking process and avoid high
temperature exposure after application.
For a full compatibility list please go to the Application Advice page.
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Banding
during printing
Generally the printer should print slower for high quality
prints when it is outputting
more ink and faster for lower quality prints when less ink is being
used.
Regular horizontal banding is something that may appear when
printing areas of solid colour
if the ink is being put down too fast for it to dry adequately before
the next print pass.
The result is the overlap of ink on the subsequent bi-directional pass
forming the banding.
To alliviate this effect either use a slower print speed or
re-print using a setting
that uses less ink or switch to printing in a uni-directional mode.
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Banner
material doesn't feed properly
This is often due to the weight of the material roll causing
too much
resistance against
the friction feed of the printer.
To overcome this issue, which is more of a problem with some
older printers we
offer to rewind down 50m rolls to 2 rolls of 25m at no extra cost.
If this is not practical you can overcome this by manually unwinding
the required amount so that it feeds into the printer without
resistance.
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Colours
appear washed out
When printing onto transparent or translucent media for window
graphics
and backlit signs the colours can looked washed out.
The best way to overcome this is to overprint the graphics
again so doubling
up on the amount of ink and colour depth.
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Edge
curl after print & cut
This can be a problem on self adhesive materials if it is
contour cut
straight
after printing especially in darker coloured areas where there is the
most ink
output.
Either select a thicker vinyl such as Xerox D-Jet 100 or D-Jet 200 as these have a
heavier face film and this reduces the likelihood of lifting or allow
24 hours for
the ink to dry before countour cutting.
Do not cut into the printed image as heavy concentrations of
eco solvent ink will
contribute to shrinkage and edge curl. Instead leave a 5mm border
around the image
and always conduct a suitability test.
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Flecks
appearing in the print
This is caused by dust or debris contamination from the print
room environment.
The inks tends to either accumulate around this settled debris and so
appears as
a dark fleck
or disperses around the debris and appears as an
unprinted white dot. Either way
it
is important to clean the area thoroughly and dry wipe the
roll using a clean lint free cloth
before trying again.
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Image
appears pixelated or blurred
The reason for this is generally the quality of the original
file source or the
editing of the file. It is important to ensure that the resolution
of the original file is of a quality high enough to give satisfactory
results.
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Ink
pooling during printing
This stands out on areas of dark colour when too much
ink has
been used and is especially noticable on gloss surfaces. To correct,
check that a suitable setting has been used for the media type
selected. As matt surfaces tend to absorb mor eof the ink it
may
be possible to re-print the job onto a matt vinyl or paper and then
overlaminate using a gloss laminate to give a quick drying solution.
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Uneven
colour when printing
More apparent when printing light pastel colours, the effect
being a
slight noticeable difference
of colour across the width of the roll.
The easiest way to prevent this happenning is to print
using the uni-directional mode.
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Vinyl
not releasing from its backing liner
It is sometimes easy to assume that the application tape is
too low tack to remove
the cut and weeded text / graphics however this rarely the case.
More often than not the reason for this problem comes down to
excessive cutting blade
pressure, which scores into the backing liner. The best way of checking
is by peeling
back some cut graphics and checking that the blade has only just marked
the backing liner
and that there is no scoring into the liner. Now check the reverse of
the backing liner
to check there are no visible impressions of the cut path coming
through.
If this is visible you need to reduce the cutting pressure
incrementally and produce a
number of test cuts to acheive the optimum pressure. Once this has been
done the graphics
should lift away easily.
The best method of removal instead of pulling the application
tape away from the surface
of the graphics is to turn the graphics over and remove the backing
liner away from the adhesive side.
Please note that each type of material will require you to
perform this test cut routine to
ensure optimum cutting pressure. Thicker materials such as fluorescents
and reflectives
as well as some polyester films generally require greater pressure than
standard vinyls
while thinner materials such as cast vinyls will require less pressure.
It may also be
neccessary to change the cutting blade for one with a greater angle for
sandblast
vinyls, reflectives and fluorescents as well as flock materials.
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Vinyl
peeling, cracking or edge lifting
The most important factor here is selecting the most suitable
film for the
job and remembering that although cast vinyl can be worked into
channels
and recesses as well as around compound curves using heat calandred
vinyl should
applied without onto these areas without putting the film under any
stress.
It is important to promote the initial adhesive contact to
ensure that graphics
do not lift or peel. Surfaces should be cleaned, dried and wiped with
Isopropyl
alcohol before any graphics are applied. In cold conditions it is best
to apply
heat after application to further enhance the bond.
Flexible pvc such as the type used to make banners contain
higher levels of
plasticizer which migrate through the pvc over time and can cause any
applied graphics
to distort. It is important to use a flexible vinyl such the Banner Vinyls
For a full compatibility list please go to the Application Advice
When applying lettering to the sides of tankers and other
vehicles transporting
aggresive liquids such as fuel or solvents we advise that the edges
should be
sealed with a protective varnish.
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Vinyl
removal
The best way to remove self-adhesive vinyl is to use heat.
Either
a hairdryer or an heatgun can be used to create temperatures of at
least
20o but care must be taken not to actually melt the vinyl. It should be
heated
so that once softened the corner can be lifted enough to start gently
peeling back
at 180o and slowly removed. Never pull the film towards yourself at
90o, always
peel flat along the substrate at 180o to prevent damge to the surface
underneath. Once
the vinyl has been removed it will probably be neccesary to remove some
residual adhesive.
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Vinyl
tunnelling
This is noticable at the point of printing when a tunnel
appear
at the edge of the roll and works its way towards the centre of the
roll. It is caused by the heat of the printer being set too high, often
done to speed up the ink drying process. This excess heat caused the
face
film to expand and contract on the relase liner resulting in
delamination.
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Watermark
appears during printing
This effect is noticed towards each end of the media roll and
may be
due to the fact that the roll has been left loaded in the printer
stationary for some time, perhaps overnight. The weight of the roll
resting on the support
rollers
for this long period causes pressure through the roll and when
printed
the uneven surface causes this random effect.
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